Leapwork Customer Success Story

Ascensus Minimizes Business Disruptions and Drives Innovation in D365

Technical debt is a silent killer of innovation and Leapwork has enabled CRM Director, Dan Madden, and his team to move up the maturity scale by focusing on value-driven initiatives for the entire enterprise.

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About the customer

  • Industry: Financial Services
  • 4,000 employees

Technologies automated

  • Microsoft Dynamics

Key achievements

  • 10% headcount efficiency
  • 90% reduction in bugs
  • 3x increased throughput

“Thanks to Leapwork we've been able to move up the maturity scale by focusing on value creation, less technical debt, and more drivers that'll change this organization."

Dan Madden,
Senior Director of Product, Courts & Justice

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