Automation for the telecommunications industry

Improve customer experience with confidence

As the world moves online, it is essential for telecommunications companies to provide the highest quality cable, broadband, and phone coverage for their customers – with as little downtime as possible. To achieve this, the systems relied upon to deliver day-to-day operations and services must be reliable, stable and flexible. 

That's where Leapwork comes in.

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Focus on the customer

Test and monitor critical systems, such as network diagnostic platforms, for rapid problem solving and reduced pressure on the customer service desk.

Minimize downtime

Reduce human error, catch issues and identify vulnerabilities quickly to build employee and customer confidence in the systems and applications the business relies on.

Improve digital services

Accelerate the delivery of digital services and work in a more agile way, with a solution that makes it easy to build, maintain, and scale automation.

Become more agile

Leapwork is designed to help efficient teams cope with increasing workloads by making it straightforward to automate tests across IT. 

Be disruptive, not disrupted

If you operate in the telecommunications services sector, high-quality service and support are essential. Leapwork's no-code automation platform makes it easier for organizations with large support networks and strict up-time requirements to deliver quality at the speed customers expect. 

Spend less time worrying about automation

Leapwork is designed by business-minded people for business-minded people. At its core is a unique visual language that enables teams with different expertise to collaborate and contribute towards test automation easily, without the need to have coding skills or proprietary knowledge.

Quality doesn't need to be mutually exclusive with speed

Automate testing activity for customer-facing applications, underlying legacy systems, middleware, and APIs. For maximum coverage, reduced risk, and faster service delivery.

Seamless cross-technology automation

Use the same visual, no-code approach to automate across any technology, from business critical legacy Mainframes, SAP, and modified packaged applications, to web-based platforms that serve your customers.  

Made for DevOps

Integrates seamlessly into your CI/CD pipeline with plugins to Azure DevOps, Jenkins, Bamboo and more.


Low maintenance

Comes with reusable cases and components, visual debugging and data-driven capabilities that make maintenance easy.

Dashboards and reporting

Get tamper-proof audit logs, video-based reporting and dashboards, plus built-in compliancy features for organizations with extended internal or external requirements.

Execute efficiently

Work across teams securely, utilize resources efficiently, parallelize tests, and get the business intelligence needed to scale automation quickly.

Deploy securely

All Leapwork traffic is encrypted (e.g TLS 1.2 compliant), including internally between platform components and at rest using SHA-256 encryption. Fits directly into your on-premise or cloud-based infrastructure.

Turn data into insights

Monitor outcomes at scale and make better business decisions with in-built exception reports and advanced data visualization tools from Power BI and Tableau.

Some examples of what you can automate with Leapwork

Test automation

Automate functional testing, regression testing, software security checks, vulnerability tests and more.

Performance Monitoring

Identify network issues instantaneously by automatically running hundreds of tests each day.

Increase collaboration

Leapwork's visual automation language makes it possible for data scientists, network technicians, and support staff to incorporate testing into their workflow.


"With Leapwork we've been able to
speed up our time to market"

Jean-Charles Quantin, Saint-Gobain

More on testing in the Telecoms industry:

Telecom Testing in 2021

An introduction to testing in the quickly changing Telecom industry.

Telrock reduce risk at scale

Global provider of collection and recovery management solutions reduce errors entering production by 90%.

Dig into our resources

How to automate critical compliance processes within SAP-driven finance operations

Global IT Consultancy, NNIT, and Leapwork deliver a webinar focused on automating critical compliance processes in SAP.

The complete guide to Mainframe testing

Learn how to overcome common challenges in Mainframe testing to achieve efficient, low-risk, lower-cost operations.

Get the guide: DevOps and automation

Download the whitepaper and get a comprehensive guide on how to succeed with test automation within a DevOps environment.

Trusted by global enterprises

Let us show you.

Discuss your use case with one of our automation specialists to find out how Leapwork can deliver
value, or start a trial to try out the platform for yourself.

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