Your privacy at a glance

Hallo. We are Leapwork ApS (known by humans as Leapwork). Here’s how we protect your data and respect your privacy.

Our role in your privacy: Tell me more

If you are a Leapwork customer or subscriber, or just visiting our website, this policy applies to you.

Our responsibilities:

  • If you are a registered Leapwork customer or a visitor to our website we act as the "data controller" of personal data. This means we determine how and why your data are processed. We are registered as a data controller at the Danish Data Protection Agency, Carl Jacobsens Vej 35, 2500 Valby, Denmark.

How and why we use your data:

Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:

  • Keeping our company running
  • Improving Leapwork
  • Customer support

We use cookies How can I choose?

  • We use only necessary cookies to run and improve the service
  • Our third party service providers use cookies too, which they control
  • You can turn off cookies but this will mean the functionality of our website may not work properly

When and how we collect data:Am I included?

From the first moment you interact with Leapwork, we are collecting data. Sometimes you provide us with data, sometimes data about you is collected automatically. We use Hubspot to carry out site measurement.



You browse any page of our website

You request a demo of Leapwork

We call you

You request a license key for our software

You receive emails from us

You view and sign contracts

You chat with us for customer support

You opt-in to marketing messages

Know your rights What can I do?

  • Access information we hold on you
  • Opt-out of marketing comms
  • Port your data to another service
  • Be forgotten by Leapwork
  • Complain about us

If you have any concerns about your privacy at Leapwork, please email us at

Legal Hub

On this page you will find our policies and other legal document. These are critical components of our business and we are always happy to answer any questions you may have.

Acceptable Use Policy

Cookie Policy

Data Processing Addendum (DPA)

End User License Agreement (EULA)

Master Subscription Agreement (MSA)

Partner Code of Conduct

Privacy Policy

Support Policy

Trial Agreement

Whistleblower Policy