Feb 27 | 12pm-4:30pm UK time

Technology transformation in retail: Leveraging AI & data

Join senior leaders from Ocado, M&S, Selfridges, Burberry and MUJI to uncover how technology and AI are powering seamless customer experiences.

The Pygmalion Room, The Ivy Market Grill, Covent Garden

Why join us?

Insights: Learn from retail-specific use cases.

Solutions: Explore methods to deploy, adopt and evolve AI and automation while addressing barriers to successful delivery.
Networking: Share challenges and gain tailored support for your retail journey.

Agenda

From 12pm - Guest arrival

12:30-1:30pm - Lunch

1:30-2:30pm - Speaking session 1

Welcome from Miya Knights
Fireside chat with Helen Bliss
Fireside chat with Giles Smith

2:30-3pm - Networking, drinks & light bites

3-4pm - Speaking session 2

Panel discussion with Kate Sharp-Hayes and Retail Innovation Council members - Paul Sims and Kash Ghedia
Final thoughts with Dinesh Mohan, Xanthe Bennett and Matt Davis

4-4:30pm - Networking & close

We will serve a delicious buffet and a selection of hot, soft and alcoholic drinks including The Ivy wine, champagne & beers throughout the afternoon.

Speakers

Helen Bliss
Award-winning transformation leader. Spearheaded Ocado’s technology-solutions transformation and M&S’s integration of continuous improvement at scale.

Giles Smith
Digital technology leader at Selfridges, Burberry, John Lewis, Waitrose, Matalan, Arcadia, Wal-Mart and Asda.

Kate Sharp-Hayes
Change Transformation Leader | Formerly at MUJI Europe | Omni-channel strategy & optimization across 8 countries

Miya Knights
Publisher, Retail Technology magazine. Named Top Retail Expert for 2025 by RETHINK Retail. Journalist, analyst and research director specialising in enterprise technology use in retail.

Kash Ghedia
Group Chief Information Officer at Applegreen. Cognizant Digital Pioneer for Currys FTSE 250, and CIO 100 for 2020 and 2021 by CIO.com and Computer Weekly.

Paul Sims
Digital and technology strategist, CTO and Chief Architect for M&S, Primark and Halfords.

Xanthe Bennett
Head of Data Solutions, Expleo

Dinesh Mohan
Global Head for Digital & Technology, Expleo

Matt Davis
Engineering Lead, Leapwork