For many enterprise businesses, ServiceNow is an operational backbone. But twice a year, panic unfolds. ServiceNow release two major mandatory upgrades requiring extensive testing. And more often than not, functional and regression testing gets postponed or left behind.  When these tests are postponed or skipped, it leaves businesses open to risk. In these key moments, system administrators and developers face pressure to complete functional and regression testing at speed.

Test automation is a key part of becoming agile for software development teams, yet code-based automation solutions act as a barrier to agility due to the time and resources they require to use. So how can teams implement automation that enhances their agility despite limited time and resources?

Testing is a crucial part of ensuring the quality of your business-critical processes. For businesses using ServiceNow, the ServiceNow Automated Test Framework (ATF) is an obvious candidate. But it’s not necessarily the best solution for your team if you want to scale your testing efforts while keeping resource spending low.