ServiceNow Automation Tools Comparison: ATF vs. Selenium vs. Leapwork

Lucia Cavero-Baptista

Automation Expert

Are you struggling to find the best automation tool for your ServiceNow instance? Make an informed decision with this comparison of ServiceNow's Automated Test Framework (ATF), Selenium and Leapwork.

Maintaining the integrity and performance of business-critical processes in ServiceNow is highly important, but also a major challenge and pain during development, modifications, and upgrades. To help mitigate risk and increase the efficiency of IT processes, an increasing number of organizations are looking into ServiceNow automation tools.

In this comparison chart, we compare three popular options when it comes to automating ServiceNow.

Related reading: The Guide to Achieving Faster ServiceNow Automated Testing

Automated Test Framework (ATF) Selenium Leapwork
ServiceNow's native test automation capability A free, open-source tool A commercial no-code platform

While ServiceNow's own solution, ATF, may seem like an obvious choice, the best solution for you will in fact depend on the availability of time and resources, the skills within your team, the needs of your business, and what your current IT landscape looks like.

In the 2022 Forrester Wave™: Continuous Automation Testing Platforms, Leapwork received the top mark possible in the testing journey criteria and was cited for leading capabilities in: 

  • visual testing
  • testing of SaaS enterprise business applications
  • business process
  • RPA testing capabilities

Find out why Leapwork was deemed to be a strong performer and get a comparison of test automation platforms in the full report below.


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