Depending on the organization, application performance monitoring is handled by different people. Generally, monitoring has been in the hands of operations but, with the rise of agile and DevOps, we see a shift towards cross-functional engineers that not only monitor but also test or even build an application.
Independently of where you fall within these categories, if you want to succeed with your application performance monitoring, you need to be proactive. Monitor before and after identifying any issues, so that you can resolve and prevent them more effectively.
Since no one wants to be contacted by an unhappy customer who's complaining about a default in your system, monitoring is a must. However, having an actual person monitoring your application is not only time-consuming but also expensive. It would require a human to sit in front of a computer - or any other device - and recreate each and every move of a user. Manual monitoring is just not feasible.
For that reason, automation and performance monitoring go hand-in-hand. Automation allows you to monitor your application 24/7, so when something is wrong, you automatically alert someone or even create a ticket in a service desk. Not only that, automation allows you to monitor performance in physical servers, virtual hosts, virtual machines, and applications.
Monitoring can then be as simple as a two-step approach:
Once you have identified your core business functions, make sure you follow this set of best practices when setting up your application performance monitoring:
In an overly digitalized world, where most businesses – if not all – use applications for their core business functions, application performance monitoring is more important than ever. Organizations are dependent on applications and so application performance monitoring is paramount for their success. APM tools have become available in the market to allow for real-time and continuous monitoring to make the process more efficient.