Shopify is a preferred ecommerce platform amongst retailers for several reasons; it’s easy to use, it’s reliable, it integrates with your existing IT landscape, and it can be customized to fit your needs. So shouldn’t testing be easy and simple too?
In this blog post we explain how you can move from manual, tedious testing of orders, checkouts, payments, and more, to quick and efficient automated testing of your ecommerce platform.
This will not only save you time and resources, it will also help you ensure that you don’t risk costly down-time of your Shopify store or buggy user experiences that will cause your customers to leave and never come back.
You will learn:
The need for retailers to bring their stores online has never been greater. The outbreak of COVID-19 has meant that millions of retailers have been forced to close their brick and mortar stores, exacerbating the urgency for an online presence.
But online stores bring with them a new set of challenges: You can’t rely on your in-store personnel to greet the customers with a smile or to suggest other items they may like, and cash payments aren’t an option when the credit card machine is down. It’s now the retailer’s responsibility that every process, from browsing to checkout, runs smoothly online and leaves the customer wanting more.
On top of that, as ecommerce is growing, customers’ expectations for the shopping experience is also growing. Don’t have a full-fledged search functionality? No advanced filtering options? No AI-enhanced customer support bots? Then you’re probably already ten steps behind your competitors.
Customers expect flawless shopping experiences, and testing your business-critical processes like checkout and payment is the bare minimum you need to be doing to keep your customers happy.
Testing is, in other words, critical for customer attraction, retention, and experience, and hence, your business’ revenue.
Shopify makes it easier for you to create great customer experiences by providing you with a pre-built platform that you can customize to your needs.
However, like all other software vendors and ecommerce platforms, Shopify push out updates on the regular, to make improvements to the software or remove bugs and glitches.
This can bring value, but it can also trigger new issues. Particularly if you have a highly customized platform. This is why regression testing is essential. Regression testing helps you ensure that your most business-critical processes keep working as intended when updates are pushed live by Shopify.
And regression testing isn’t just important when Shopify make changes - it’s equally important when you make changes or updates. You don’t just need to test new updates, you also need to test all your existing business-critical processes as these may have been affected by your updates. Although you have more control over these changes, they are just as likely to cause bugs.
Last, you also need to test when changes are made to integrations or plugins. You might not be notified about these, so continuous testing is crucial to have in place.
In sum, bugs can be caused by internal and external developments:
The more you test, the better you are protected from bugs. This includes increasing both coverage and frequency of your tests.
The list below gives an overview of what to test, which you can prioritize, based on your starting point:
Manually testing all of the above is not only time-consuming, it also involves a high risk of human error as it involves repetitive, data-driven work. To reach a high level of test coverage that will keep you confident that your Shopify store runs as intended, automated testing is therefore a good investment.
However, most find that Selenium soon takes them more time to set up and use than it saves them on manual work, and hence, isn’t worth the time investment at all. This is because Selenium is code-based, and requires a solid understanding of one of the supported programming languages to use, which most testers do not have.
Instead, a codeless web testing solution can be used.
Leapwork is a no-code test automation tool that uses Selenium under the hood for web automation, removes the complexity of coding, and makes it possible to test your webshop end-to-end with ease.
Watch the following video that compares code-based Selenium and no-code Leapwork, to see the difference in speed and ease of use for the tester:
Ready to learn more about Leapwork for Shopify testing? Learn about Leapwork’s automation solution for Shopify or find out how to build great online experiences with automated web testing in our whitepaper: Automated testing for Ecommerce.