Customer Use Case

International toy manufacturer improves sales forecasting with automation

Technology
  • IconsWeb Web
Industry
  • Icons_UseCases_Consumer goods Consumer Goods
Automation type
  • IconsRPA RPA

 



Key Results

  • 22+ retailer accounts covered
  • Increase in sales and stock data collected, no additional staff time 
  • From weekly to daily reporting


Situation

In an increasingly globalized market, companies selling clothing, toys, and specialized food products must work with an extensive network of resellers and thousands of individual distributors.

This includes managing stock and evaluating sales data across multiple regions, languages, and currencies. Our customer manufactures and sells toys around the world via branded stores, major conglomerates, and smaller retailers.


“The market is shifting from brick and mortar to ecommerce, and Covid has only amplified that”
Data Engineer, Business Intelligence Team


With so many sales channels, their Business Intelligence team struggled to build sales forecasts that would accurately reflect global conditions as well as the unique requirements and fluctuations within regional markets. Collecting data required manually retrieving consumer information and operational metrics, such as inventory and sales data, from retailer portals. The process was slow and delays in delivering these market insights could impact the customer’s agility to flex production to meet demand.

Better forecasting required faster, accurate data retrieval.

Solution

Leapwork is a scalable way for the Business Intelligence team to build automated processes that will extract data from many retailer portals and synthesize it into comprehensive reports. These are then delivered to the global ‘insights engine’ for analysis.


“It was very important to pick a tool that members of my team could also use, that wasn’t super complicated or required a lot of coding”
Senior Data Engineer


Thanks to Leapwork’s easy-to-use visual automation builder, our customer’s business intelligence teams can quickly automate the process of gathering data from retailer portals and update those processes quickly as needs change. Crucially, the global insights engine receives data faster and more reliably and can transform this data into insights that inform strategy.

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Want to know more?

TGF Transfracht is another Leapwork customer that uses Leapwork for data analysis. Learn how TGF Transfracht:

  • Use Leapwork’s API to schedule and document testing
  • Incorporate Leapwork into change management processes
  • Synchronize with ports and stations