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Businesses have stricter and tighter software delivery deadlines than ever before. But they don’t have the manpower or time to get full test coverage. For many, outsourcing testing seems like the only option. But it carries risks. So what is the solution for reliable, high-quality, and efficient testing that doesn’t put your business at risk?
In this post, we’ll cover the benefits and challenges of outsourcing testing. Secondly, we’ll propose a solution that can work as a stand alone or concurrently with an outsourced team.
Table of contents:
The outsourcing of testing creates a paradox.
Yes, it allows you to test more in a shorter time frame. But it cannot guarantee the same quality standards you have in house.
And yes, outsourcers will test exactly what you tell them. But they won’t have the same level of business knowledge that you have internally.
So what solutions are there if you’re having difficulty attracting, training and retaining people in house. What pros and cons should you take into consideration? And what is the solution to your outsourcing challenges?
Outsourcing has a bad reputation. And while it does have its pitfalls, it has benefits.
Related reading: 4 Steps Business Miss When Calculating the ROI of Test Automation
Here’s where the benefits of outsourcing can lose their potential.
Related reading: How No-code Test Automation Closes the Skills Gap in QA
Sometimes, it’s not about throwing more people or more money at a problem. It’s about finding a sustainable solution.
Finding a solution that gives flexibility, and removes the tedious task of manual testing is possible. You can incorporate a solution that will help you attract, retain and train resources in house.
It’s about adopting an automated approach. Not one that calls for highly technical skills or months of onboarding and tedious maintenance like Selenium does.
Find the solution that makes it possible for the business process experts, the QA managers, and testers to build and maintain test automation once your test automation framework has been built.
So what are the tell tale signs of such a solution? We’ve listed them below, along with a comparison of our own automation solution against the most common tools on the market.
Image: A Leapwork test automation case. The example shows a Salesforce test, where customer data is being validated against an excel data record.
It’s not about ruling out outsourcing all together. Outsourcing can still play a valuable part in getting products out at speed. It’s about carefully considering the types of tests that are outsourced, and the types of tests that should remain in-house.
While it’s tempting, the solution isn’t more money or people. It might speed things up, but it will probably create more problems than it solves.
The rule of thumb: outsource the simple well-documented cases if you must. Don’t outsource the complicated ones.
To learn more about creating a balanced and efficient testing strategy that includes automation, download a copy of the test automation strategy checklist.