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Customer Success Story

GF Insurer Uses Automation for Productivity and Shorter Release Cycles

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GF Forsikring Customers Stories
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USE CASE

End-to-end test automation across legacy and modern insurance platforms

100%

the Leapwork test execution agents do the work of 1 full-time equivalent

8w → 3w

release cycles are shortened from 8 to 3 weeks

95%

regression test coverage of their business-critical management system

Who is GF Forsikring?

GL Forsikring is a Danish insurance company dedicated to providing tailored insurance solutions to their customers and businesses. The company works continuously to adapt to changing market demands while maintaining high standards of trust and efficiency in operations. They rely on a series of technologies to deliver their digital services, from customer-facing self-service applications to core business systems.

The Challenge

Assuring quality through rigorous testing of their platforms after system updates is essential, but proved to be a significant challenge for IT Architect Claes-Jan Wolff and his team. They struggled with time-consuming regression tests that were taking up too much time and creating bottlenecks in the release cycle.

“Testing had become a slow, burdensome process for us,” said Wolff. He knew that automation was a part of the solution, and was looking for a tool that could support faster releases and with a short learning curve that would fit with the SCRUM team’s three-week sprints. The team had previously tried various automation tools without much success, as they took too long to learn and required too much maintenance. 

Wolff and his team were also looking to automate several technologies:

  • A desktop-based end-to-end insurance management system, built on Oracle Forms, for policy management, claims, accounting, etc. This system is used by more than 400 people daily.
  • Web applications for e.g. insurance price comparison, based on C# and Sitecore.
  • Cloud-based Microsoft Dynamics CRM.
  • Integrations with public sector services, e.g. an online insurance guide.

The Solution

Leapwork’s continuous validation and automation platform was chosen to test GF Forsikring’s IT landscape thanks to its ease of use and cross-technology capabilities. Within a year of implementing the new platform, Wolff and his team had automated regression tests for the most critical business applications. “Learning to use Leapwork went really fast, our testers have very different professional profiles, but all of them can use Leapwork without assistance.”

Now, the team is able to run their regression tests once a day with parallel automation agents that test in up to 10 test environments simultaneously. This means the software is tested rigorously before every release, giving Wolff and his team greater confidence in the quality.

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Claes Wolff

"We are very excited about Leapwork. We’ve achieved a level of test coverage that’s not possible with alternative tools in the market."

The Impact

As a result of implementing Leapwork’s automation platform, GF Forsikring improved their release cycles on several fronts:

  • Release cycles have been shortened from 8 to 3 weeks. The SCRUM teams can now live up to their objective of “failing fast” and spend less time fixing bugs.
  • 95% of regression tests for their business-critical insurance management system are now automated.
  • Building new automated test cases takes less than a day.
  • Combined, testers across the SCRUM teams spend a few days a week working with automated test cases, and during sprints they have freed up a lot of time to do other tasks than regression tests.
  • Management at the company are satisfied with the increase in product features and the decrease in bugs.
Claes Wolff

"Testing had become a slow, burdensome process for us."

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