of regression tests automated in less than 2 months
minutes of execution time for automated tests
hours spent on automating new tests
For competitive reasons, the client has decided to participate anonymously in this story. Should you decide to go through the sales cycle with Leapwork, we are able to provide a reference call.
THE CHALLENGE
Testing the online user journey across websites
Across three brand websites, the digital solutions department of a large insurance company sees a total of over a million visitors a year. Testing the online user journey across these websites is of critical importance.
The company underwent weekly releases to its customer-facing application. Because new releases can break the existing functionality of an application, it was paramount that with every release, the customer experience was not affected.
Before implementing an automation solution, testing the functionality of the online self-service applications was a completely manual job. This approach to testing held the team back. They continuously faced bottlenecks that prevented them from testing at speed, which delayed implementations.
Application tester, Rob Harding, saw the potential for reducing the amount of repetitive work, as “this [manual] approach just wasn’t agile.” The software company was looking to bring efficiencies to three back-office processes with automation:
Sending of reports to authorities in relation to the vendor’s salary services
Unlocking of new online customer accounts
Verification of employees’ travel expense reports
THE SOLUTION
Automated regression suite
With a team of business users, it was important for the team to get started with a solution quickly, without having to rely heavily on programmers.
The Leapwork Automation Platform was the only tool discovered that offered an easy way to get started with automated testing.
The Digital Solutions team now relies on Leapwork to run the automated regression suite across the release pipeline, that is, in preproduction and production environments. This perfectly supports the company’s agile approach to application development.
THE IMPACT
Test coverage expansion and increase productivity
By implementing automated testing with Leapwork, the team has freed up manual resources to extend the coverage of their application testing.
With more resources available, the team continues to improve the quality of their application through an increased focus on creating better customer experiences.
The maintenance workload is kept to a minimum, with twice-weekly check-ups on test cases for optimization. This has allowed the team to continuously improve their testing.
Weekly releases are now tested with automation at the click of a button, taking 25 minutes to run in full. When new cases are added to the regression suite as a result of the weekly releases, it takes a couple of hours to automate with Leapwork.
Additionally, half of the team’s regression testing suite was automated in less than two months, and continues to be updated.
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