Mobile Device Navigation

The Mobile Device Navigation block is used to navigate quickly to Home or go Back or visit the Menu in the mobile device. However, in iOS devices, upon clicking on Back or Menu, the user will be provided with a keyframe message since the actions are not supported by iOS. When you click on Expand, the block lists the below properties:


The Block Header (“Mobile Device Navigation”)

The green input connector in the header is used to trigger the block to start executing.

The green output connector in the header triggers when the navigation has been successfully completed.

The title of the block (“Mobile Device Navigation”) can be changed by double-clicking on it and typing in a new title.


Select the navigation action to be performed on the mobile device.

  1. Home - This will navigate to the home screen of the mobile device.

  2. Back - This will navigate one step back on the mobile device.

  3. Menu - This will navigate to the menu of the mobile device.

Default timeout

If the 'Default Timeout' property checkbox is not selected, then the timeout value is 60 seconds. If the 'Default Timeout' property checkbox is selected, then the 'Default timeout' value selected in the flow settings will be applicable.


The maximum time spent for performing the navigation action before giving up and triggering “Not found” (see above).

Note: All cases have a “global timeout” that can be configured in the “Settings” panel. This is unrelated to the timeout of a single building block. However, a running case will automatically be cancelled if it runs for longer than the global timeout.